Setup trouble
Read the install page for your device first, then tell us what you see if the picture still will not start.
Reach the IPTV Streaming Services support team
A stubborn tablet, a question before you buy, a refund request in the first week: every one of them goes to a single inbox that the support team reads.
One inbox for the whole house
Write to the IPTV Streaming Services team
Our address
support@iptvstreamingservices.comSomeone watches the inbox around the clock, and we reply as soon as we can, usually the same day.
Email is the single door in. Keeping each conversation in one thread means you can look back through what was tried, and we can continue exactly where the last note stopped.
Help us help you
What belongs in a message to IPTV Streaming Services
- Your checkout email. It lets us find your order in seconds.
- The screen in question. A living-room set, the kids’ tablet or a laptop, plus its make and model.
- The player app. Give its name, because each one behaves a little differently.
- What the screen shows. A black picture, a spinning wheel or a sign-in error. Copy any message exactly.
- The timeline. Say whether it ever worked and what changed before the trouble began.
- The MAC address, for a MAG box. You will find it on the label under the box.
A note with those details tends to earn a useful answer on the first reply, with no round of follow-up questions.
Why people write in
When to contact IPTV Streaming Services support
Trial questions
Unsure how the one-day test works? The free trial page covers most things, and we handle the rest.
Refund requests
When we cannot get the service running for you, ask for your money back in full by email no later than 7 days after you buy. The legal page spells it out.
Questions before buying
Ask about devices, channels or plan lengths. Every plan carries the same content, so the only decision is how long you want it.